Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RHAnonymous, BUNKER HILL, WVCustomer since Jul 2021
“When we originally purchased our home at the end of 2021 we were recommended to you guys by our loan officer. We combined our home and auto and got a great rate. Vehicles alone saved us hundreds from our previous company and we didn’t have full coverage on all our vehicles like we do now. Every time I’ve called to add or remove a vehicle it’s been a simple process. ”
- CMAnonymous, MARTINSBURG, WVCustomer since Apr 2009
“It is always easy to reach you by phone; you are never at a loss in answering our questions; your office is friendly, helpful, professional. Thank you for your service!”
- LHAnonymous, HARPERS FERRY, WVCustomer since Nov 2011
“Anything we have asked for insurance changes or additions has always been handled promptly and professional. Everyone in the Martinsburg office are friendly and professional . ”
- MHSHENANDOAH JUNCTION, WVCustomer since Sep 2013
“Kaveh and the entire team at Advocate are the go to group for our home and auto insurance needs!”
- JTAnonymous, MARTINSBURG, WVCustomer since Jul 2022
“I “cold-called” the Queen Street office, simply seeking quotes. I was prepared to answer questions and provide info that day and get answers in a day or two. Had a quote before the call was completed! All my questions were answered and I didn’t feel the need to shop around due to the great quote I received. Went down the next business day and wrote a check and switched. It was just that easy.
” - EKSTEPHENS CITY, VACustomer since May 2020
“Timely information. Great rates and coverage. I have a ton of confidence in the advice I receive from Advocate!”
- AFHEDGESVILLE, WVCustomer since Aug 2015
“Working with Advocate has always been the best experience for our family! They are quick to respond, help us make any changes seamlessly and are always so pleasant to work with! ”
- CBAnonymous, MARTINSBURG, WVCustomer since May 2020
“SO wonderful to work with this amazing group of people at Advocate Insurance Group! I could not be any happier with my coverage and support I feel with them.”
- BRFalling Waters, WVCustomer since Apr 2022
“Shannon was very efficient, responsive and knowledgeable throughout the quoting and binding process. ”
- DKAnonymous, FALLING WATERS, WVCustomer since Nov 2011
“Top notch customer service! Always friendly and most helpful! Actually talk to a live person when you call the office! ”
- BNAnonymous, MARTINSBURG, WVCustomer since Jan 2017
“Everyone at Advocate always makes us feel like family. From updating policies to making changes to current policies they always go above and beyond! We will always recommend the folks at Advocate !”
- JMAnonymous, HEDGESVILLE, WVCustomer since Mar 2022
“Very thorough with all information provided and explained all things very well. They did not try to give us coverage we did not ask for, just great coverage for auto and home policy. Thanks Kaveh
-Jeffrey M, customer since 2022” - CMAnonymous, MARTINSBURG, WVCustomer since Apr 2009
“We can always reach you when we need to talk to you.”
- RSAnonymous, MARTINSBURG, WVCustomer since Aug 2019
“Love the service Advocate has provided! Anytime I’ve had ANY questions, they’ve been answered super quickly, with no hangups! ”
- JHAnonymous, Martinsburg, WVCustomer since Dec 2021
“Your agents were very helpful in helping me settle into a new state and city. They continue to be professional and seem genuinely interested in helping me get my insurance needs meet at the best rate possible.”