Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Kevin S., Martinsburg, West Virginia
“So far this seems like a great insurance company ☺️”
- MRMike R., Martinsburg, West Virginia
- MDMike D., Martinsburg, West Virginia
“Thought I did this review many months ago but here it is (again?). EXCELLENT! The staff went out of their way to help me out. It was sort of crunch time for me to get the policy started. Before I knew it everything was complete and ready for me. I think this was the easiest insurance policy I ever got. If you’re looking for insurance, you NEED to call Advocate! They’re fantastic!”
- PAPhilip A., Martinsburg, West Virginia
- Raven L., Martinsburg, West Virginia
“Working with Advocate Insurance Group was amazing! Michelle answered all my questions and helped me every step of the way, the process was very smooth. I highly recommend them to anyone for your insurance needs!”
- TMTimothy M., FALLING WATERS, WVCustomer since Jul 2018
“No matter what question we have, we are always given a prompt answer and never a run around. The explanations are easy to understand and your patience, when we don’t understand, is unending! It’s great to deal with a business that runs it like we run our own.”
- RRMARTINSBURG, WVCustomer since Apr 2022
“Customer service was excellent! From the first day that I met all of them, Kaveh and his team have been phenomenal. They quoted me on Auto Coverage but offered to help with my business which led me to ask about my homeowner insurance. Come to find out that it saved me more when I went with Advocate for all of it, then the way that I had my policy prior to meeting them. I was impressed with how they explained everything to me and more importantly they were always available to take my call. I would highly recommend them to anyone looking/ or shopping around on insurance policies.”
- NNNatalie N., WILLIAMSPORT, MDCustomer since Feb 2016
“I have been with advocate for 8 years now, I love it! Everything is quick, easy, and seamless. All of the representatives are friendly and amazing! I recommend them to everyone.”
- RHRobert H., BUNKER HILL, WVCustomer since Jul 2021
“When we originally purchased our home at the end of 2021 we were recommended to you guys by our loan officer. We combined our home and auto and got a great rate. Vehicles alone saved us hundreds from our previous company and we didn’t have full coverage on all our vehicles like we do now. Every time I’ve called to add or remove a vehicle it’s been a simple process. ”
- CMCharles M., MARTINSBURG, WVCustomer since Apr 2009
“It is always easy to reach you by phone; you are never at a loss in answering our questions; your office is friendly, helpful, professional. Thank you for your service!”
- LHLarry H., HARPERS FERRY, WVCustomer since Nov 2011
“Anything we have asked for insurance changes or additions has always been handled promptly and professional. Everyone in the Martinsburg office are friendly and professional . ”
- MHSHENANDOAH JUNCTION, WVCustomer since Sep 2013
“Kaveh and the entire team at Advocate are the go to group for our home and auto insurance needs!”
- JTJohnny T., MARTINSBURG, WVCustomer since Jul 2022
“I “cold-called” the Queen Street office, simply seeking quotes. I was prepared to answer questions and provide info that day and get answers in a day or two. Had a quote before the call was completed! All my questions were answered and I didn’t feel the need to shop around due to the great quote I received. Went down the next business day and wrote a check and switched. It was just that easy.
” - EKSTEPHENS CITY, VACustomer since May 2020
“Timely information. Great rates and coverage. I have a ton of confidence in the advice I receive from Advocate!”
- AFHEDGESVILLE, WVCustomer since Aug 2015
“Working with Advocate has always been the best experience for our family! They are quick to respond, help us make any changes seamlessly and are always so pleasant to work with! ”