Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DKAnonymous, FALLING WATERS, WVCustomer since Nov 2011
“Your consistent friendly and professional manner in which every situation that I have had to come by the office or call has been handled. I love actually getting a staff member instead of a voicemail to answer the phones. I appreciate my questions always being handled as though they are very important. Honestly words cannot express the thankfulness and appreciation I have toward the entire Advocate Office located on Queen Street.”
- KDAnonymous, GERRARDSTOWN, WVCustomer since Feb 2013
“Advocate is a wonderful company with honest, professional employees. I highly recommend them for all of your insurance needs.”
- BFMARTINSBURG, WV
“Kaveh is very personable. Allowed me to ask questions, and discuss real concerns. I feel very comfortable discussing the causes and effects of the insurance package. So thank you ”
- RSAnonymous, SHENANDOAH JUNCTION, WVCustomer since Oct 2010
“We love the personable customer service of our Advocate Insurance.The quality of care as well as meeting our insurance needs with very reasonable premiums, is why we stay with Advocate. Advocate is an extension of our family so it’s with no hesitation we share this company with family and friends. Thank you for caring for our family as we know you do for your own.”
- GHAnonymous, INWOOD, WV
“Customer service is great. Really nice to have a local person to talk to when we need assistance.”
- KMAnonymous, FALLING WATERS, WV
“I have enjoyed working with the staff at Advocate Insurance for my personal home and auto insurance. As a Realtor I have had the opportunity to refer some of my clients to them for their insurance needs. We have always had favorable response in a timely manner.”
- TPThomas P., Shepherdstown, WV
“Very knowledgable and helpful staff. Very glad to have them advising me
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- RGAnonymous, SHEPHERDSTOWN, WV
“Advocate Insurance Group has provided quick concise information, excellent value and great customer service in the always daunting insurance search. Thank you. ”
- PSAnonymous, MARTINSBURG, WVCustomer since Aug 2010
“The staff is always friendly caring and eager to help. They are very knowledgeable and always get back to you very promptly. Advocate has very reasonable prices . We love the payment plans. It’s nice having that couple of months each year when we don’t owe an insurance payment. Yes we definitely would recommend this company. As a matter of fact we have recommended Advocate to friends and family many many times throughout the years. Advocate is a very personable and caring company. It’s more like family.”
- RLINWOOD, WVCustomer since Mar 2019
“Super friendly, helpful, and quick to respond to emails and phone calls. I felt like a priority. ”
- NFMARTINSBURG, WV
“Very efficient and courteous. Any time I’ve had questions about my policy someone was always more then willing to help. ”
- CMAnonymous, MARTINSBURG, WVCustomer since Jun 2015
“Great prices and great staff.. ”
- BFINWOOD, WV
“Helpful friendly staff, and great customer service.”
- KTCHARLES TOWN, WVCustomer since Jun 2018
“It’s so nice in this day and age to be able to contact REAL people! All of my questions are answered in a friendly and timely manner. ”
- JLAnonymous, CHARLES TOWN, WVCustomer since Jun 2017
“Jodi at Advocate and Erie have been a pleasure to work with.
Very professional but with a personal touch. I wish I had known them years ago. Business insurance can be overwhelming without the right agency and agents.
Thanks Advocate and staff for eliminating stress from this side of business.
Jeff at LHI”